Last Updated: 2-April-2025

Have questions? We’re here to help. Below you’ll find answers to the most common queries about our products, orders, shipping, returns, and more.

🛍️ Orders & Products

Are your products handmade?

Yes — many of our fabrics are handcrafted by skilled women artisans using traditional Indian techniques. Every piece is designed with intention, cultural appreciation, and sustainability in mind.

Are your items limited edition?

Yes, we produce each design in limited quantities to reduce waste and ensure exclusivity. Once it’s gone, it’s gone — so don’t wait too long!

How do I find my size?

Each product page includes a size guide. If you’re unsure, feel free to contact us — we’ll be happy to help you find the right fit.

🚚 Shipping & Delivery

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

How long does shipping take?

UK orders: 2-5 working days. International orders: 5-12 working days (depending on destination)

Do you offer free shipping?

We occasionally run free shipping promotions – be sure to subscribe to our newsletter or check our homepage for the latest updates.

♻️ Returns & Exchanges

What’s your return policy?

We accept returns within 30 days of delivery. Items must me unworn, unwashed, and returned in their original packaging. See our full Returns and Refunds Policy for more.

How do I return an item?

Simply email us at [email protected] with your order number and reason for return. We’ll guide you through the process.

Do you offer exchanges?

We don’t offer direct exchanges. If you’d like a different size or item, return your item and place a new order.

💳 Payments

What payment methods do you accept?

We accept all major debit/credit cards, Apple Pay, Google Pay, and more. Payments are processed securely through Stripe or WooCommerce Payments.

Do you charge in GBP or local currency?

All Prices are based in GBP (£). However, you can view prices in your local currency using our currency selector. Your final payment will be processed in GBP unless otherwise shown.

🌿 Sustainability & Values

Are your materials sustainable?

Yes, we prioritise eco-friendly materials and use responsible production practices. Our pieces are made in small batches to minimise waste.

How do you support artisans?

We work directly with women-led artisan groups in India, ensuring fair wages and preserving traditional textile techniques

🧾 Other Questions

Do you offer gift cards?

Not yet – but we’re working on it! Stay tuned!

How do I contact you?

You can reach us at [email protected] or through our Contact Us page. We usually respond within 24 hours.

💫 Still need help?

If your question wasn’t answered here, we’d love to hear from you. Just email us – we’re always happy to help